FIELDSERVE
Try 30 days

SERVE HOSTED

Clear plans.
Room to grow.

Choose the tools your team needs today. Hosted plans are charged per user, per month. Field Serve will confirm your seats and onboarding before access is provisioned.

Try the full platform for 30 days ↗

CRM

CRM

Customer relationships and sales in one shared workspace.

£20 / user / month
  • Client records and activity
  • Leads and sales pipeline
  • Quotes and estimates
  • Shared team workspace
Start your 30-day trial ↗
MOST POPULAR

CRM + FIELD SERVICE

Work in the field

Connect customer records to scheduled jobs and engineer work.

£35 / user / month
  • Everything in CRM
  • Field service management
  • Engineer mobile app
  • Scheduling, dispatch and automations
Start your 30-day trial ↗

CRM + SERVICE DESK

Support and service

The Service Desk is a separate Field Serve platform. Onboarding will address how it can work with Field Serve for your team.

£65 / user / month
  • Everything in £35 plan
  • Field Serve CRM access for tickets and issues
  • Priority and SLA workflows in Field Serve
  • Engineer app and automations
Start your 30-day trial ↗

FULL PLATFORM

Connect your tools

Full Field Serve access, with onboarding to plan how connected Field Serve services fit your organisation.

£99 / user / month
  • Everything in £65 plan
  • Slack, monday.com and Teams integrations
  • Full platform access
  • Integrations depend on provider setup
Start your 30-day trial ↗

Prices shown in GBP per user, per month. Field Serve Cloud access is provisioned after onboarding. Tenant-installed deployments are scoped and quoted separately. Stripe checkout is not yet available.

NOT SURE WHICH PLAN FITS?

Let’s map it to
your way of working.

Onboarding will review your users, customer workflow and how Field Serve can work alongside the separate Field Serve CRM.

Talk to Field Serve ↗

WHAT THE MONTHLY PLANS ARE FOR

Choose a plan by the work your users need to do.

Hosted prices are per user, per month. Plan access is company-wide; each user’s assigned role still controls their permissions within the workspace.

£20 · CRM only

For teams focused on customer records, leads, sales pipeline, quotes and commercial follow-up. Choose this when you need a shared relationship history and do not need the Field Serve Field Service or Automations package.

£35 · CRM + Field Service

Add work orders, scheduling and dispatch, the Engineer App, job time tracking and Automations. This package supports the flow from a customer request through an assigned site visit and completion update.

£65 · CRM + FSM + Service Desk

Add ticket and incident handling through the separate but connected Field Serve CRM. Onboarding addresses how issue intake, priorities, SLAs and field work should hand off between the two platforms.

£99 · Full Platform

Includes the platform features in the published full package plus integrations for Slack, Monday.com and Teams, subject to each provider’s configuration, subscription requirements and company-admin consent.

Billing and onboarding questions to settle

Before a subscription begins, confirm the number of paid users, billing start date, tax treatment, payment interval, renewal and cancellation terms, changes in seat count and what happens at the end of the 30-day full-access trial. The public site does not currently take payment; Field Serve will confirm commercial and payment arrangements in the written onboarding offer.

The free trial is provisioned by email after company onboarding. No Microsoft or Entra tenancy is required to request a trial. Integrations that rely on a provider tenant may require separate customer-admin approval.

Ask for a written plan proposal